ISP anger!
My broadband connection was down since October 13, 0009 hours. I reported a few times to my ISP, tmnet streamyx, and I was told that their authentication servers were down. It affected some users nationwide.
I was furious because that supposed to be 24/7 service and such a long downtime was not acceptable as a standard. I was also surprised that they did not have any redundant system. How can a national largest ISP carrier have not setup a redundant system? Or simply their staff do not know what is redundant system?
The service was restored this evening. I don’t know what time. I was out of my house from 1630 till 1945.
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